Galaxy Note 7 officially banned from Australian airlines; Samsung to open product swap points at airports

  • Larry Heath
  • October 19, 2016
  • Comments Off on Galaxy Note 7 officially banned from Australian airlines; Samsung to open product swap points at airports

In the wake of Australian airlines officially banning the explosion prone mobile device Samsung Galaxy Note 7 from travel (Rex officially made their ban today, following on from Tiger, Qantas and Virgin earlier in the week), Samsung have announced that they will be setting up booths to allow their customers to trade the product for a loan device at airports around the country.

In a statement, Samsung said they “apologise for this inconvenience” and have been “working airlines and airports in Australia to arrange customer service points within high-traffic terminals where customers, who are unaware of the Galaxy Note7 ban on flights, can arrange an alternative device at the airport.”

While most travellers will only be offered a loan device, if you’re travelling internationally for an extended period of time, Samsung will offer a permanent replacement and organise “a refund for any price differences between the Galaxy Note7 and the exchange smartphone”.

Between 6am and 8pm (except in Canberra which will close at 6pm), you’ll be able to find the pop-up drop off points at domestic terminals on the Gold Coast, in Adelaide and Canberra, plus in the domestic and international terminals of Perth, Brisbane, Sydney and Melbourne. Head HERE for a more detailed list of locations and details about the trade being offered.

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Larry Heath

Founding Editor and Publisher of the AU review. Currently based in Toronto, Canada. You can follow him on Twitter @larry_heath or on Instagram @larryheath.